Brand Keys, in compiling its 28th Annual Customer Loyalty Engagement Index, found that loyalty is more complex today, just as the consumer, the marketplace and marketing have become more complex. But ...

InMoment's Competitor Intelligence empowers businesses with conversational-style AI insights to build reputation in real time.

AT&T wireless customers can now see companies' names, logos, and reasons for calls on verified incoming calls on most Android devices.

As a product management professional, I’m obviously focused on delivering great products. But after more than a decade using and managing technology and data products, I see the big picture of where ...

Workbooks has added advanced project management tools directly into its No-BS CRM platform, enabling businesses to streamline workflows, allocate resources, and optimize revenue tracking. With these ...

Coveo's Passage Retrieval API delivers precise, trustworthy text to large language models and AI applications, including Salesforce Agentforce, Microsoft Copilot, Amazon Bedrock Agents, and SAP Joule.

Meta Platform's Threads, the app that Mark Zuckerberg launched in July 2023 to take on X, last week added ads in its mobile app in the United States and Japan as it seeks to monetize the platform used ...

"This is a massive expansion of DiscoveryOS," said James Taylor, founder and CEO of Particular Audience, in a statement. "PA isn';t just another retail media platform; it's an AI company at its core.

Zoho has expanded the scope of Zia, its foundational artificial intelligence, with Zia Agents, Agent Studio, and Agent Marketplace. Together, these solutions empower enterprises to access, build, and ...

Smarsh, a provider of communications data and intelligence, has acquired CallCabinet, a compliance call recording and analytics technology company, for an undisclosed amount. The integration will ...

UserTesting, a provider of human insights, today unveiled Insights for Impact to help non-profits with actionable human insights.